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HOTEL HUMAN CAPITAL & IHTEF

presents

Middle-Level Manager's Workshop (M-LMW)

FOR HOTELS, RESTAURANTS, LOUNGES...

Specially tailored for:

Supervisors, Shift Leaders, Asst. Mgrs., Owners Reps, Line (Junior) Staff.

Theme:

The Art of Detail; Optimizing Operational Efficiency, Up-Skill & Leadership Excellence

Core Objectives

Building practical skills - for highly effective leadership, learn how to standardize details, develop reports and implement strategic plans to achieve personal and organizational goals.

Workshop Focus:

  • Art of Hospitality + Detailed Service
  • Leadership & Team Management
  • Practical F&B/Housekeeping Operations Mgt/Up-Skill
  • Budgeting, Cost Control & Inventory
  • Practical Sessions, Mentoring, & Internship